Travel Details and Information

Roundtrip airport transfers are included to and from Sangster International Airport (MBJ) in Montego Bay Jamaica with your Jamaica Incident package. Once you have booked your flight, please log into your account and input the flight details so that we can coordinate the airport transfers.

In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness (such as Covid) or injury could impact your travel plans. For your convenience, we offer a Travelex Insurance Services protection plan to help protect you and your travel investment against the unexpected. You may only choose the range of coverage that equals your trip cost. You may not over or under insure your package. US Citizens only. Rates are for travelers age 25+.
  • Coverage from $1501 – $2000 = $137 per person
  • Coverage from $2001 – $3000 = $187 per person
  • Coverage from $3001 – $4000 = $248 per person
  • Coverage from $4001 – $5000 = $313 per person
  • Coverage from $5001 – $6000 = $373 per person
  • Coverage from $6001 – $7000 = $435 per person
  • To view/download the Policy based on our state of residence, visit:
  • Travelex Insurance
  • Please Note: To be eligible for the waiver of pre-existing medical condition exclusion, the protection plan must be purchased with your initial trip deposit and or before final payment, full trip cost must be insured, and the traveler must be medically fit to travel at time of plan purchase.
  • For questions regarding benefits or coverages, please contact Travelex Insurance Services at 888-574-7026 and reference plan number GCB-052

If you are not able to find the answer to your questions on our FAQ page, please feel free to reach out at ANY time to the contact information below. An Island Gigs Guest Services representative will be happy to help answer any questions. Guest Services can be reached at: 646-862-6380 /

The Jamaica Incident is a rain or shine event. If you need to cancel or change your reservation, we ask that the Lead Passenger please contact Island Gigs There is a $100 fee per person for changing names but not for adding days to your trip. Please note, depending on when you cancel, payments may be 100% non-refundable, with the exception of guests holding travel protection and canceling for a covered reason. Please read the section titled Travel Protection for information on how to purchase travel protection. If you wish to purchase a package as a gift for someone else, please inform Island Gigs at the time of booking, who in turn will provide details about the process. Lineup and set times are subject to change.

To enter Jamaica a valid passport is required. Citizens of the U.S, the UK, Canada and other major European countries are not required to have a visa to visit Jamaica, but must present a valid passport when leaving and or re-entering their country. All visitors are required to travel with a return ticket or onward ticket for entry into Jamaica. Other nationalities please contact your local Jamaican embassy, Consulate or Jamaica Tourism office or visit to verify the correct documentation needed. We encourage you to PLEASE check your passport ASAP and make sure that it’s up to date and valid for at least 6 months prior to your departure date. If your passport is set to expire within 6 months of travel to Jamaica, Jamaican customs will not let you enter the country.

Jamaica is the third largest island in the Caribbean and is located about 90 miles south of Cuba and a 1 1/2 hour plane ride from Miami, Florida. It is about the size of Long Island, New York stretching for over 146 miles from east to west and 51 miles from north to south. As a small country it really has it all: beaches, mountains, forests, rivers, mangroves and cities. Runaway Bay is 44 miles east of the Montego Bay airport on the North Shore of Jamaica.

Jamaica enjoys a year round warm climate with daytime temps in the mid-80's to low 90's. Evenings are generally cooler and comfortable with temperature's in low 70's. The sun is extremely strong and protection is highly recommended. The rainy season is in May and October. During January through April you will rarely encounter bad weather.

Jamaica is in the eastern time zone but does not participate in daylight savings.

English is the official language in Jamaica. Although everyone speaks and understands English, Jamaicans speak a dialect known as "Patois," a creolized or abridged version of English which might be hard to understand to most first time visitors. Most Jamaicans will be happy to teach the average tourist a thing or two about "speaking Patois." Not to worry though. There really is no language barrier in Jamaica.